My Account

I would like to delete my account If you would like to suspend your account, please submit a ticket with your request to the following email: [email protected]

My account is blocked/suspended Possible reasons why your account may be suspended:

Change my email Unfortunately, it is not possible to change your email address in the existing account. However, if there is such a need, please contact our support to terminate your existing account. After you have received the suspension confirmation, feel free to create a new account with a different email.

Help me secure my account To secure your TopGift account, we recommend the following steps:

Create strong password Choose a strong password and protect your information and account. Here are our recommendations on how to create a strong password: 15 to 20 characters or more. Length is your best defense. Each additional character in your password massively increases its potential combinations, which, in turn, noticeably prolongs the amount of time …

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I forgot my password If you cannot recall your password, please use this reset password link: https://topgift.io/login/?eael-lostpassword=1After you have entered your registered email, click on the “Reset Password” button.Check your email as you will receive further instructions to the email address you have provided for the registration.

I cannot log in to my account If you are experiencing issues trying to log in to your account, kindly check the following:1. Please make sure you are using the right page to log in: https://topgift.io/login/2. If you cannot recall your password, please use this link to reset your password: https://topgift.io/login/?eael-lostpassword=1. After you have entered your registered …

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