Getting Started & Contact

I Am Not Receiving Emails From TopGift

We send emails about your account and orders, such as order confirmations and verification requests. Your codes are shown in your account, not by email. If our emails don’t arrive, check the points below.

Check These First

  • Spam and other folders. Look in Spam, Junk, Promotions, Social and Updates.
  • Search your mailbox for “TopGift”.
  • Typo in your email. Check the email address in your account settings.
  • Marked as spam before. If you once marked our email as spam, your mail service may hide new ones. Mark one as “Not spam”.
  • Full mailbox. A full inbox can’t receive new messages.

Make Sure You Get Our Emails

Add support@topgift.io to your contacts or safe senders list.

Still Nothing?

Email us at support@topgift.io and we’ll resend the message. Your order and code are always available in My account → Orders.

Contact support

Still need help?

Choose the topic that best matches your request. For order-related questions, include your order number and the email used at checkout.

● Add as much order context as possible to speed up resolution.
What do you need help with?
Choose a topic.
Enter your name.
Enter a valid email address.
Check the order number.
Enter a subject.
Enter your message.
Š 2026 TOPGIFT Support Center