Safety & Scams

TopGift Does Not Call Its Customers

TopGift never calls its customers. We don’t phone you about prizes, lotteries, refunds, account problems or exchanges. We only contact you by email from our official address.

A Common Scam

Scammers sometimes call people and say they have won a prize. They ask them to register on TopGift and buy gift cards to “receive” or “exchange” the prize, then ask for the codes. This is a scam, and it has nothing to do with TopGift.

If You Got Such a Call

  1. Hang up. Don’t buy anything and don’t share any codes.
  2. If you already sent codes, follow the steps in what to do if you met a scammer.
  3. Report the call to your local police.
  4. Let us know at support@topgift.io.

Remember

  • We never ask for your password, card details or codes.
  • We never ask you to buy gift cards for someone else.
Contact support

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