Payments & Payment Methods

Where Can I See the Fees?

All fees are shown at checkout before you pay, so the total you see is the total you are charged by TopGift.

What Fees Can There Be?

  • Processing fee. Charged by the payment provider for handling your payment. It depends on the method: cards, Apple Pay, Google Pay and BLIK are usually the cheapest, while e-wallets such as Skrill and NETELLER cost more.
  • Service fee. A small fee that covers the cost of running the store and delivering your code.

How to Check the Fees

  1. Add the product to your cart and go to checkout.
  2. Select a payment method.
  3. The fee for that method appears in the order summary. Switch methods to compare the totals.

Other Charges You Might See

  • Currency conversion. If your card is in a different currency, your bank may add its own exchange fee.
  • Crypto network fee. When paying with crypto, the network fee is paid by the sender.

These are charged by your bank or wallet, not by TopGift.

FAQ

Are fees refunded if my order is refunded?

The processing fee isn’t returned by payment providers, so it’s deducted from refunds. See our Refund Policy.

Still have questions? Email support@topgift.io and include your order number. Our team works Monday to Friday, 8:00–20:00 UTC.

Contact support

Still need help?

Choose the topic that best matches your request. For order-related questions, include your order number and the email used at checkout.

● Add as much order context as possible to speed up resolution.
What do you need help with?
Choose a topic.
Enter your name.
Enter a valid email address.
Check the order number.
Enter a subject.
Enter your message.
Š 2026 TOPGIFT Support Center